Support
Find answers or contact our team when something needs a closer look.
Email support
Inquiries about plans, quotas, billing, or security reports. Reach out directly via our email channel.
support@keylime.ccDocs
SDK setup, license validation, HWID lock, and dashboard guides live in the documentation.
Open docs →Support guidelines
To help us resolve technical queries faster, please provide:
- Your Keylime developer account email.
- Detailed replication steps for SDK validation issues, including code snippets (C++, Python, C#).
- Relevant API request payloads or error logs returned.
- Your current software environment or framework setups.
Response times
We aim to reply on business days. Higher plans may get faster handling when that is offered on your plan. This is a target, not a measured ticket SLA in the product.